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IT System Administrator

Singapore, South West, SingaporeInformation Technology

Job description

Provide support to staff on all company supported hardware and end-user computing software. Troubleshoot hardware and software issues, and advice on appropriate action. Assist in project-based activities.

  • Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
  • Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
  • Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

Job requirements

  • Minimum Diploma in Information Technology 
  • Preferably, IT-Certification in Microsoft Tools
  • At least 1 year of technical knowledge on Microsoft Tools
  • Customer service experience and Logistics Business Knowledge is an advantage
  • Expected to perform any other tasks as deemed necessary by IT Team Leads

Personal Attributes

  • Proactive, being engaged and possess a positive learning attitude
  • Analytical in technical problem-solving
  • Effective communication skills to work with broad user base; verbal (phone etiquette) and written
  • Good interpersonal skills to work independently with IT groups and cross-functional business groups
  • Ability and willing to learn and support new and diverse hardware, software etc.